Frequently Asked Questions

by frenchmag

All your questions about My French Country Home magazine, answered!

SUBSCRIBING

MFCH is a bimonthly publication, with around 120 pages dedicated to authentic French living. We work with talented writers, photographers, and French brands to offer unique and interesting content.

To the print magazine: Click here to sign up to the print subscription (yearly or single issue). Enter your email, address and payment details. We will send you an email confirming your purchase. Print orders placed within the months of the issue will be for that issue. (ex. Print orders for the May/June issue are taken up until June 30th or until sold out (this will be clearly noted if it occurs), and orders for the July/August issue start July 1st). The copy of the current issue will be delivered within 4-6 weeks. For our clients located outside of the US, this may take longer. If you purchased an annual print subscription, you also receive free access to the digital magazine for the length of your subscription. After your purchase you will receive an email with information on how to access to the digital magazine, via your Bookshelf.

To the digital magazine: Click here to sign up to the digital subscription (yearly or single issue). All digital issues are for the current issue of the magazine. Enter your email and payment details. You will receive an email confirming your purchase and information on how to access the current digital issue.

It costs US$59.99 for a yearly print subscription (+shipping fees for addresses outside of the USA) and US$35.99 for a yearly digital subscription. Payment options available are via credit card. If you live outside of the US, your bank will automatically convert the price to your currency at purchase.

Subscriptions last for one year from your date of purchase.

Yes, subscriptions automatically renew for both digital and print but you can cancel at any time. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew. Please note that all magazine orders (both for single issues and subscriptions) are non-refundable.

Absolutely. You can subscribe to the magazine for a friend, simply add the digital or print subscription to your cart and check “This is a gift”. Here you can add your friend’s email address which will then alert them of the gift. Make sure for print orders their shipping address is noted.

For single print or digital issues that are given as gifts, we do not have this capability yet. For print orders, include your friend’s mailing address and for digital orders, the easiest is to email your friend the email you receive granting digital access to the issue.

If you wish to buy a subscription for yourself AND a friend, this will have to be done in two separate orders. It is not possible on one order to deliver two subscriptions to different addresses.

SHIPPING

Orders for single print issues are for the current issue and will be delivered within 4-6 weeks of purchase.

Subscribers will receive their issues within 3-4 weeks of the magazine’s release (middle of Jan/Mar/May/July/Sept/Nov). Please note for clients located outside of the US, delivery times may be longer and depend on local postal services.

*The cut-off date for print orders is the end of the last month of the issue or until sold out (this will be clearly noted). For example, print orders for the May/June issue will end on the last day of June, and orders for the July/August issue will start July 1st.

We ship all over the world!

Shipping is US$1.50 per print issue for US clients, as our publishers are located in the US. For the rest of the world, shipping is US$7.50 per print copy. Shipping will be calculated upon purchase.

PRINT MAGAZINE

You will receive 6 issues of the print magazine, and full FREE access to the digital issues. The digital issues are accessible via your Bookshelf on your MFCH account.

Yes! You can purchase both the print and digital versions individually. Currently this option is only available for the current issue, not for past issues. Print is US$12.99 per issue (plus shipping) and digital is US$6.99 per issue.

You will receive your first order between 4-6 weeks after the purchase date. Subscribers will receive their issues within 3-4 weeks of the magazine’s release (middle of Jan/Mar/May/July/Sept/Nov). Please note for clients located outside of the US, delivery times might be longer and depend on the postal service.

Yes! All yearly subscribers to the print magazine also have access the digital version for FREE. You will receive an email confirmation to access the digital magazine. This email might go to your spam/trash folder – please take care to look for it there.

For yearly subscribers, this email will contain: A link to access your Bookshelf on www.MyFrenchCountryHomeMagazine.com, where current and future magazines within your yearly subscription will be located.

You can also access your Bookshelf at any time, directly from your MFCH account. Please login with your email address and password to access your account.

Contact us here if you didn’t receive an invitation.

We sell past print issues via our sister site MyStylishFrenchBox.com. Click here to purchase. Otherwise when there are past print issues available, they are shown on our subscribe page.

Within your print subscription you also have access to the digital subscription. For our print magazine, we have chosen a high quality paper to improve your reader experience and limited advertising.

You can cancel your subscription by logging into your account on FrenchCountryHomeMagazine.com. Please note that all magazine orders (issue and subscriptions) are non-refundable. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew.

DIGITAL MAGAZINE

You will receive an email confirmation to access the digital magazine. This email might go to your spam/trash folder – please take care to look for it there.

For single digital issue(s) purchases, this email will contain:

– A link to access your purchased issue of the magazine and a password. Please bookmark this email so you can easily access your magazine in the future.

– There will be a separate email, link and code for each single issue purchased.

-You will receive a reminder email containing the same link and password.

For yearly subscribers, this email will contain:

– A link to access your Bookshelf, where current and future magazines within your yearly subscription will be located. There is no password needed.

You can also access your Bookshelf at any time, directly from your MFCH account. Please login with your email address and password to access your account. Please note that once your yearly subscription has ended, you will not have access to the Bookshelf or any of the past or future digital issues.

TECHNICAL

New issues will be released every two months (January, March, May, July, September, November).

Once you have submitted your order, you will receive a confirmation email of your purchase. For digital purchases, you will receive an email with information on how to access the issue/subscription within the following 2-3 hours.

We do not offer PayPal as a payment option at this time.

ADVERTISING & STOCKISTS

If you think you’re a good fit for MFCH we’d love to hear from you! Please email us at advertising@myfrenchcountryhome.com

Still haven’t found what you need? Please contact us at magazine@myfrenchcountryhome.com