Frequently Asked Questions

All your questions about My French Country Home magazine, answered!

SUBSCRIBING

What is My French Country Home all about?

MFCH is a bimonthly publication, with around 120 pages dedicated to authentic French living. We work with talented writers, photographers, and French brands to offer unique and interesting content.

How do I subscribe?

To the print magazine: Click here to sign up to the print subscription (yearly or single issue). Enter your email, address and payment details. We will send you an email confirming your purchase. Print orders placed within the months of the issue will be for that issue. (ex. Print orders for the May/June issue are taken up until June 30th or until sold out (this will be clearly noted if it occurs), and orders for the July/August issue start July 1st). The copy of the current issue will be delivered within 4-6 weeks. For our clients located outside of the US, this may take longer. If you purchased an annual print subscription, you also receive free access to the digital magazine for the length of your subscription. After your purchase you will receive an email with information on how to access to the digital magazine, via your Bookshelf.

To the digital magazine: Click here to sign up to the digital subscription (yearly or single issue). All digital issues are for the current issue of the magazine. Enter your email and payment details. You will receive an email confirming your purchase and information on how to access the current digital issue.

How much is a subscription?

It costs US$59.99 for a yearly print subscription (+shipping fees for addresses outside of the USA) and US$35.99 for a yearly digital subscription. Payment options available are via credit card. If you live outside of the US, your bank will automatically convert the price to your currency at purchase.

How long will my subscription last?

Subscriptions last for one year from your date of purchase.

Do subscriptions auto-renew?

Yes, subscriptions automatically renew for both digital and print but you can cancel at any time. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew. Please note that all magazine orders (both for single issues and subscriptions) are non-refundable.

I want to gift a subscription. Is that possible?

Absolutely. You can subscribe to the magazine for a friend, simply make your payment and add your friend’s shipping address. If you wish to buy a subscription for yourself AND a friend, this will have to be done in two separate orders. It is not possible on one order to deliver two subscriptions to different addresses.

SHIPPING

When will I receive my print magazine?

Orders for single print issues are for the current issue and will be delivered within 4-6 weeks of purchase.

Subscribers will receive their issues within 3-4 weeks of the magazine’s release (middle of Jan/Mar/May/July/Sept/Nov). Please note for clients located outside of the US, delivery times may be longer and depend on local postal services.

*The cut-off date for print orders is the end of the last month of the issue or until sold out (this will be clearly noted). For example, print orders for the May/June issue will end on the last day of June, and orders for the July/August issue will start July 1st.

Where do you ship to?

We ship all over the world!

How much is shipping?

Shipping is included for subscribers living in the US, as our publishers are located in the US. For the rest of the world, shipping is US$2.50 per print copy. Shipping will be calculated upon purchase.

PRINT MAGAZINE

What do I get with a yearly print subscription?

You will receive 6 issues of the print magazine, full FREE access to the digital issues. These are accessible via your Bookshelf on your MFCH account.

Can I buy a single issue?

Yes! You can purchase both the print and digital versions individually. This option is only available for the current issue, not for past issues. Print is US$12.99 per issue (plus an additional US$2.50 for shipping to countries outside of the US) and digital is US$6.99 per issue.

I subscribed to the print magazine but haven't received a copy?

You will receive your first order between 4-6 weeks after the purchase date. Subscribers will receive their issues within 2-3 weeks of the magazine’s release (middle of Jan/Mar/May/July/Sept/Nov). Please note for clients located outside of the US, delivery times might be longer and depend on the postal service.

I subscribed to the print magazine, can I access the digital version too?

Yes! All yearly subscribers to the print magazine also have access the digital version for FREE. You will receive an email confirmation to access the digital magazine. This email might go to your spam/trash folder – please take care to look for it there.
For yearly subscribers, this email will contain:
A link to access your Bookshelf, where current and future magazines within your yearly subscription will be located. There is no password needed.
You can also access your Bookshelf at any time, directly from your MFCH account. Please login with your email address and password to access your account.
Contact us here if you didn’t receive an invitation.

Can I get a print copy of past issues?

At this time, it is not possible to order past issues of the print magazine.

Why is the print subscription more expensive than the digital subscription?

Within your print subscription you also have access to the digital subscription and the App version. For our print magazine, we have chosen a good quality paper to improve your reader experience, and within the USA, shipping to your door is included in the price.

How can I cancel my print subscription?

You can cancel your subscription by logging into your account on FrenchCountryHomeMagazine.com. Please note that all magazine orders (issue and subscriptions) are non-refundable. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew.

DIGITAL MAGAZINE

How can I read my digital magazine?

You will receive an email confirmation to access the digital magazine. This email might go to your spam/trash folder – please take care to look for it there.
For single digital issue(s) purchases, this email will contain:
#1 A link to access your purchased issue of the magazine and a password. Please bookmark this email so you can easily access your magazine in the future.
#2 There will be a separate email, link and code for each single issue purchased.
#3 You will receive a reminder email containing the same link and password.

For yearly subscribers, this email will contain:
#1 A link to access your Bookshelf, where current and future magazines within your yearly subscription will be located. There is no password needed.
You can also access your Bookshelf at any time, directly from your MFCH account. Please login with your email address and password to access your account.

TECHNICAL

How often is the magazine published?

New issues will be released every two months (January, March, May, July, September, November).

I'm having trouble making the purchase.

As the payment is being processed in France, sometimes your credit card will flag the purchase thinking it is fraudulent as it is not being made in your current country. To solve this, you will need to call your credit card company to let them know that the purchase will be coming through and then try the order again.

Will you send me confirmation of my subscription/purchase?

Once you have submitted your order, you will receive a confirmation email of your purchase. For digital purchases, you will receive an email with information on how to access the issue/subscription within the following 2-3 hours.

Do you offer PayPal?

We do not offer PayPal as a payment option at this time.

ADVERTISING &STOCKISTS

Can I advertise in MFCH?

If you think you’re a good fit for MFCH we’d love to hear from you! Please email us at advertising@myfrenchcountryhome.com

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